Privacy Policy

This Privacy Policy explains how Print Haven handles personal data when you use familyyeardustpalace.mom, request print services, or communicate with us about photo and art printing. It applies to inquiries, file submissions, consultations, test print reviews, production, and collection arrangements in Santo Domingo Este.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Privacy Office

Contact Information

Privacy email
Privacy phone
+1 809-510-3682
Mailing address
Avenida Veinticinco de Febrero Santo Domingo Este, Santo Domingo
Privacy contact
01

How We Use Data

We use personal data to respond to inquiries, review uploaded files, provide size and paper consultations, prepare quotes, manage test print reviews, confirm quantities, produce printed items, arrange protected packaging and collection, process payments, maintain records, secure the website, and comply with legal or accounting requirements.

Processing is limited to business operations and related legal obligations.
02

Service Providers

We may share personal data with payment processors, website hosting or technical support providers, communication tools, and other operational partners that help us run the business. Where third parties process data on our behalf, they are expected to use it only for the services they provide and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their role.
03

Legal Disclosures

We may disclose personal data when required to comply with law, lawful requests, court orders, or similar legal processes. We may also share information when necessary to protect our rights, defend against claims, or address security, fraud, or misuse concerns.

Legal disclosure is limited to what is necessary for compliance or protection of rights.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing activities. You may also object to processing based on legitimate interests where that ground applies.

Available rights may vary depending on the nature of the request and applicable law.
Requests

How to Make a Request

To exercise a privacy right, send a clear request describing the data or activity involved and enough information for us to verify your identity and locate the record. We will review the request and respond within a reasonable period consistent with applicable law.

We may need to confirm identity before acting on a request.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage inquiries, complete orders, maintain business records, resolve disputes, and meet legal obligations. When data is no longer required, we delete it, anonymize it, or archive it in a restricted form where retention is still necessary.

Retention depends on the purpose of the record and any legal or accounting requirement that applies.
Policy Updates

Policy Updates

The updated version will apply from the date it is posted on the website unless a different effective date is stated. We may also provide a separate notice for changes that materially affect how personal data is handled.

We may revise this notice when our practices, services, or legal obligations change.
Data category

Data We Collect

We may collect contact details, order and consultation information, uploaded image files, file specifications, payment-related records, and communications sent through the website or by email. We may also collect technical data such as device type, browser information, and basic usage data needed to operate and secure the site.

The categories collected depend on whether a visitor requests information, submits files, or places an order.
Collection source

How We Collect Data

We receive data when you complete an inquiry, upload files for review, request a consultation, approve a test print, or communicate with us about production and collection. We also obtain limited information from website interactions, such as logs and cookie data, and from payment or service providers involved in completing an order.

Most information comes directly from the user, while some technical data is generated automatically.
Cookie type

Cookie Types

We may use session cookies, persistent cookies, and similar technologies. Session cookies help the site function during a visit. Persistent cookies may remember settings or support repeat visits. Analytics or performance cookies may help us understand traffic patterns and improve the website, subject to the controls available in your browser or device.

Cookie use is limited to operational, preference, and analytics-related functions.
User control

Cookie Controls

We use standard cookie controls to support site operation, remember basic preferences, and understand how the website is used. You can manage cookies through your browser settings and, where available, through on-site preference tools. Disabling certain cookies may limit features such as form handling or session continuity.

Browser settings can usually block or remove cookies, although some site functions may be affected.